PYMNTS DATA AND ANALYTICS

FEATURED TRACKERS

Our data and analytics team has developed a number of creative methodologies and frameworks that measure and benchmark the innovation that’s reshaping the payments and commerce ecosystem.

AML/KYC

INSIDE THE MARCH TRACKER
AML/KYC Tracker
  • The latest headlines on AML/KYC, including Canada’s FINTRAC penalty system review and expansion of the EU’s AML/CTF blacklist
  • Susan Hawley, policy director of anti-corruption nongovernmental organization Corruption Watch UK, explains what the nation’s high-level money laundering prosecution is lacking
  • A Deep Dive on how financial institutions are turning to automation tools to help catch criminals, keep up with regulation compliance and combat the $800 billion to $2 trillion global money laundering problem
AML/KYC directory

B2B API

Inside the March Tracker
B2B API Tracker
  • An interview with Nadya Hijazi, HSBC’s global head of global liquidity and cash management digital, on the bank’s PSD2-ready API developer portal
  • Notable B2B API industry headlines, including Payments NZ’s new API standards for account data and payment initiations for New Zealand
    A Deep Dive exploring how APIs help the global supply chain’s data and payments move more smoothly
B2B API directory

Call Center Commerce

Inside the March Tracker
Call Center Commerce Tracker
  • Recent headlines from around the space, including how providers like NICE are using voice biometrics
  • An interview with Professor James Woudhuysen of London South Bank University on how AI is giving insights to human agents, who are still ultimately making consumer-facing judgments
  • A provider directory featuring the space’s top players
Call Center Commerce directory

Credit Union

INSIDE THE APRIL TRACKER
Credit Union Tracker
  • An interview with Eric Bangerter, vice president of eCommerce at University of Wisconsin Credit Union, on what it takes for on-campus CUs to win over new college student members
  • Notable headlines from around the credit union space, including a collaboration between PenFed and AFG regarding residual-based financing and the NCUA’s newly approved audit rule
  • A Deep Dive on how CUs can use better data strategies to improve their lending practices
Credit Union directory

Digital Banking

Inside the April Tracker
Digital Banking Tracker
  • Jason Alexander, head of digital platforms for JPMorgan Chase, on how the bank’s mobile strategy has changed in the decade since it first launched its mobile app
  • Recent headlines from around the space, including Carbon’s transition to a fully-digital bank in Nigeria
  • A Deep Dive exploring how challenger banks are competing against legacy-backed digital solutions in a mobile-first environment
Digital Banking directory

DIGITAL CONSUMER ONBOARDING

Inside the April Tracker
DIGITAL CONSUMER ONBOARDING Tracker
  • An interview with Jennifer Aguiar, vice president of compliance and risk at DraftKings, on the company’s data-driven strategy for keeping customers safe
  • The latest news from around the space, including headlines on Citi’s digital onboarding portal expansion and new details on Mastercard’s universal digital ID initiative
  • A Deep Dive on how online gaming and gambling platforms are leveraging technologies like artificial intelligence to verify customers’ identities while avoiding onboarding frictions
DIGITAL CONSUMER ONBOARDING directory

Digital Fraud

INSIDE THE MARCH TRACKER
Digital Fraud Tracker
  • Amy Hsu, vice president of product and research for SchoolsFirst Federal Credit Union, discusses how it works to make Zelle transactions frictionless for members and while keeping fraudsters at bay
  • A Deep Dive that outlines how real-time payment systems have made certain types of fraud – including account takeovers and “money mules” – more prevalent
  • Notable headlines from around the space, including an uptick in CNP fraud in rural Australia, Amazon’s new payment service in India and more
Digital Fraud directory

Digital Identity

INSIDE THE APRIL TRACKER
Digital Identity Tracker
  • Zach Hensley, vice president of operations and guest experiences for the Seattle Seahawks and CenturyLink Field, and Ed O’Brien, biometrics provider CLEAR’s head of sports, discuss how biometric solutions are changing the live game experience
  • Digital development news and headlines from Apple, Mastercard, WISeKey and more
  • Rankings of the top digital identity providers, including profiles of more than 200 players in the space
Digital Identity directory

Disbursements

INSIDE THE APRIL TRACKER
Disbursements Tracker
  • Mark Wes, head of risk, payments and compliance for Gusto Capital, explains how instant payments could render old perceptions of payday obsolete
  • Notable headlines from various players around the space, including Visa, PayPal, Venmo and more
  • A directory of more than 175 providers, including three additions
Disbursements directory

FASTER PAYMENTS

INSIDE THE MARCH TRACKER
FASTER PAYMENTS TRACKER
  • The biggest developments from across the faster payments landscape, including RT1’s expansion in Germany and the launch of JPMorgan’s digital coin. 
  • An interview with Jason Lee, DailyPay’s CEO and founder, on how app-enabled, instant access to earnings helps full-time employees weather financial strains and helps employers attract millennial and Gen Z workers
  • A Deep Dive on how The Clearing House’s Real-Time Payments system is changing the bill payments game
  • A provider directory featuring 37 top players in the space, with five additions
FASTER PAYMENTS directory

Intelligence of Things

INSIDE THE APRIL TRACKER
Intelligence of Things Tracker
  • An interview with Linh Le, founder and CEO of Bonbouton, on the challenges posed by securing healthcare data on IoT devices and the need for regulations
  • The latest IoT developments, including lawmakers’ proposed legislation to regulate the ecosystem
  • A directory of top IoT providers, including four additions
Intelligence of Things directory

Mobile Order-Ahead

Inside The March Tracker
Mobile Order-Ahead Tracker
  • An interview with Arslan Sharif, global digital and loyalty director for Costa Coffee, on how the U.K. brand is using mobile order-ahead and home delivery to compete against monoliths like Starbucks
  • A look at the recent news and trends, including how digital platforms like Uber Eats are responding to increased mobile ordering space competition
  • A Deep Dive analyzing the mobile order integrations QSRs are facing as they attempt to gain and retain consumers on their digital platforms and apps
Mobile Order-Ahead directory

mPOS

INSIDE THE APRIL TRACKER
mPOS Tracker
  • Interview with Alantria Harris, senior director of product programs and retail for the Girl Scouts of Greater Atlanta, on an mPOS pilot program that enabled 400 troops to accept card and mobile wallet payments for cookie sales
  • The latest headlines and trends from around the mPOS industry, including Hawes & Curtis’ mPOS deployment and T-Mobile’s new mPOS solution for SMBs
  • A Deep Dive examining how SMBs are using contactless mPOS solutions
mPOS directory

PSD2

Inside the April Tracker
PSD2 Tracker
  • Notable headlines from around the space, including Hungary’s first GDPR compliance-related fine
  • A Deep Dive on PSD2’s adoption challenges, and how countries are countering them
  • An interview with Guillaume Princen, head of continental Europe for payments processor Stripe, on how the upcoming SCA mandate could pose a $100 billion problem
PSD2 directory

Subscription Commerce

Inside the March Tracker
Subscription Commerce Tracker
  • Jack Ruth, head of subscriptions for food delivery app DoorDash, on how the company’s feeless subscription service, DashPass, is driving customer loyalty
  • Notable headlines from around the subscription market, including how Google and other companies are approaching subscription gaming
  • A Deep Dive on how telecommunications companies are utilizing video streaming partnerships to beat out rivals
Subscription Commerce directory

Unattended Retail

Inside the April Tracker
Unattended Retail
  • An interview with ID TECH’s Justin Ning on how retail kiosks and vending machines can help strengthen customer loyalty and relationships
  • A Deep Dive examining how unattended retail operators are working to combat attempted theft and fraud at their machines
  • Notable news and trends, including Civic’s approach to age-regulated beer vending and Shanghai-based café Ratio’s adoption of a robotic barista
Unattended Retail directory

Workforce Spend Management

INSIDE THE APRIL TRACKER
Workforce Spend Management Tracker
  • An interview with Kate Dischino, VP of emergency programs for Americares, on how the humanitarian organization’s workforce spend management tools are helping disaster workers focus on relief efforts rather than financial reconciliation.
  • The latest news and headlines on workforce spend management solutions
  • A Deep Dive on how flexible payment cards could be help charter school professional remain accountable to taxpayers and education officials
Workforce Spend Management directory
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