December 4, 2019Not all that long ago, eCommerce was more notion than reality.
Buying something online still required interaction with the brick-and-mortar world, with cash, and even delivery methods that — at least ...
December 3, 2019Real “hockey-sticking” ignition is a fairly rare phenomenon.
Lots of innovators come to market claiming they’re ready to explosively disrupt the status quo, but the number of products that actually do ...
December 2, 2019Every merchant is looking for an edge – a way not only to make more money, but also to hit on fresh methods for building customer loyalty and trust. As ...
November 26, 2019For the person on the receiving side of an instant payment, there isn’t a lot of selling that has to happen because the concept of getting one’s money faster more ...
November 19, 2019There are bad days. And then, for corporate treasury professionals, there are really bad days.
The kind of days when systems go dark, cyberattacks run rampant and managing cash flow is akin to ...
November 18, 2019Damon Runyon — the American author who created characters like Sky Masterson, immortalized in “Guys and Dolls,” and enamored with rolling the dice — once wrote: “The race is not always ...
November 15, 2019When the history of the paper check is written someday, scholars will not note it was the best payments form, nor the fastest, cheapest or most beloved. Paper checks in ...
November 8, 2019The rise of unattended retail – from yesterday’s vending machines full of candy and soda to today’s upscale self-service conduits where one can get kiosk champagne at a hotel (it’s ...
November 6, 2019When it comes to fighting fraud, it’s not really what you know – not exactly, at least. It’s what you don’t know, and how you go about finding those gaps ...
October 30, 2019As of late 2019, there are few people left who need to be talked into the “why” of instant payments — that case has already been well made. Ingo Money ...
October 22, 2019This developing world of payments and the fierce competition offered by non-traditional providers of financial services presents big challenges to smaller and community banks – those financial institutions (FIs) with ...
October 17, 2019Consumers may not spend much time thinking about payments, but they certainly have expectations for them. High expectations, in fact: As the 2010s are drawing to a close, customers demand ...
October 16, 2019The buyer is in Canada. The seller is in Singapore. The transaction wends its way across borders, in the middle of the night, settling instantly.
In the always-on, 24/7/365 economy, payments that ...
October 10, 2019Managing supply chains and B2B payments means firms have to navigate complex order to cash (O2C) cycles. Brandon Spear, president at MSTS, tells Karen Webster that automating processes across procurement ...
October 9, 2019The old adage is familiar: The light at the end of the tunnel could be daylight — or another train headed one’s way.
When it comes to invoicing, micromanagement stands in ...
October 8, 2019Payments people love to talk about rails — whose rails are the fastest, cheapest, most secure, most accepted, most compliant. Consumers, not so much. In fact, as Ingo Money CEO ...
October 4, 2019Today in the payments news roundup, Square is rolling out CBD early access program that will allow U.S. vendors to sell CBD items. Also, New York is taking a closer look at ...
October 4, 2019Apple Card is the tech giants shot across the bow at banks. Rachna Ahlawat, co-founder and executive vice president of Ondot Systems, tells Karen Webster banks – especially smaller FIs ...
October 4, 2019We are all salespeople — we all have influence over certain friends, relatives, neighbors and co-workers. Assuming people trust us (assuming other people consider us more than boastful blowhards), they ...
October 3, 2019Consumers want control — everybody seems to know that.
But what you probably don’t know is that consumers want the type of financial services control that could potentially reduce their risk ...
October 2, 2019Instant payments are more promise than reality in the US. Citi’s global head of payments and receivables, Manish Kohli, tells Karen Webster that lack of ubiquity is a hindrance, but ...
September 27, 2019Inventory stock outs plague brick and mortar retailers. Knowing just what items are where — and replacing or replenishing them — can be a painstaking task. Martin Hitch, co-founder of Bossa ...
September 26, 2019Today in the payments news roundup, the U.S. House of Representatives passed the Secure And Fair Enforcement (SAFE) Banking Act that provides cannabis businesses with banking access. Also, SoftBank Group reportedly intends ...
September 23, 2019Today in the payments news roundup, Facebook has acquired Israel-based hybrid chatbot startup Servicefriend to build customer service bots for its planned Calibra digital wallet. Also, Shanghai and Beijing Apple ...
September 20, 2019Today in the payments news roundup, Wells Fargo is collaborating with data platform Plaid to let customers manage their finances in one place through an application programming interface (API). Also, ...
September 19, 2019Today in the payments news roundup, Amazon PayCode is rolling out in the United States to make it easier for shoppers to pay with cash. Also, Plaid is launching new ...
September 19, 2019Treasury management is becoming a job done in real time, as business is done across borders and time zones. Ron Chakravarti, Treasury Advisory Group head at Citi, tells Karen Webster ...
September 18, 2019Today in the payments news roundup, Silicon Valley FinTech startup BlueVine has named Brad Brodigan as chief commercial officer. Also, EBA CLEARING is working to launch a new request to ...
September 17, 2019Today in the payments news roundup, Trulioo has notched $70 million in new funding. Also, Square has announced a tool to aid businesses in filing for an Employer Identification Number (EIN) ...
September 17, 2019Consumers live in a real-time world. Their use of mobile devices fuels the expectation that what happens on the other side of a click or a swipe will be delivered ...
September 11, 2019The password lingers on, despite mounting data breaches and showing just how ineffective they are as a security measure. Philipp Pointner, chief product officer of Jumio, told Karen Webster in ...
September 6, 2019Customers expect more from transactions than just
simply making payments. Janet Monroe, head of global
client success at i2c, tells Karen Webster that FIs need to examine their tech infrastructure and partnerships ...
September 6, 2019There are worse ways to start a business than what happened when John Tabis was getting direct-to-consumer and subscription flower operation The Bouqs off the ground.
As the story goes — the ...
August 27, 2019Retailers and grocers want to streamline the in-store
checkout experience and increase conversions. Diebold Nixdorf’s Carl von Sydow tells Karen Webster transactional data can help firms find the optimal checkout footprint that ...
August 27, 2019Gaining scale as a marketplace is, by-and-large, a good thing.
It’s a sign that one has successfully found a way to reach a stable base audience with its goods or services ...
August 22, 2019While traditional temporary and contract workers are not exactly new in the economy, the modern gig economy enabled by mobile technology is something of an economic force all its own. ...
August 16, 2019For gig workers, a growing subset of the economy where at least one-third of the U.S. workforce has taken on project-based work, getting paid in a timely manner can be ...
August 15, 2019That the average experience in a quick-service restaurant (QSR) has been greatly enhanced by the addition of mobile technology is almost inarguable. The customer journey these days is frankly much ...
August 15, 2019SCA may be facing a longer implementation period, but change is coming, of course. Ekata’s CEO Rob Eleveld tells Karen Webster that verification needs to combine aspects of the ...